We don't have a million dollars to incentivize activity- Carlynne Pouliot joins us again for our mini-series on Vertex Live Nationwide coming up later this month on September 12th running through December. Register NOW to level up your leadership on the topics below:
Module Key Learning Points:
The Key Attributes and Skills of Highly Effective Credit Union Managers• Attributes vs. Skills• Attributes and Skills Common Among High Performing Credit Union Managers• How to Develop Attributes of High Performing Credit Union Manag...
We don't have a million dollars to incentivize activity- Carlynne Pouliot joins us again for our mini-series on Vertex Live Nationwide coming up later this month on September 12th running through December. Register NOW to level up your leadership on the topics below:
Module Key Learning Points:
The Key Attributes and Skills of Highly Effective Credit Union Managers
• Attributes vs. Skills
• Attributes and Skills Common Among High Performing Credit Union Managers
• How to Develop Attributes of High Performing Credit Union Managers
Effective Delegation
• What Delegation Is and Is Not
• Warning Signs One Is Not Delegating
• Why Managers Don’t Delegate
• The Process of Effective Delegation
Team Building
• Why Mission Matters in Team Building
• Using the G-R-O-W Team Building Model to Create a Great Team
• Resolving the Five Dysfunctions of a Team
Performance Through Coaching
• The Key Behaviors of an Effective Coach
• Defining Coaching
• The Differences in Management and Coaching
• Why and How Coaching is an Important Sub-Set of Leadership
• Four Critical Coaching Behaviors
• Understanding Why Employees Under-Perform
• How to Identify the Cause of Under-Performance
• How to Coach to the Four Respective Performance Types
• Using The Effective Confrontation Model to Redirect an Unwilling/Able Performance Type
Employee Motivation
• What is Motivation?
• What is Engagement?
• How is Engagement Different Than “Buy-In?”
• The Impact of Engaged and Dis-Engaged Employees
• The Seven Keys to Creating an Engaging Work Environment
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Strategic Thinking
• Why Strategic Thinking is Critical to Leadership Success
• The Strategic Thinking Gap That Exists in Credit Unions and Why It Exists
• The Types of Strategic Thinkers
• The Differences in Strategic Thinking and Strategic Planning
• How Strategic Masters Differ From Strategic Thinkers
• The Three Disciplines of Strategic Masters
• Strategic Thinking Challenges
• How to Become a Strategic Master
Leadership
• The Challenge in Leading From The Middle
• Management Vs. Leadership
• Why Credit Union Managers Tend to “Over-Manage” and Under- Lead.
• The Three Leadership Roles of Middle Managers
• The Keys to Implementing Skills Used In the Three Leadership Roles
Employee Accountability
• What is Accountability?
• The Keys to Effective Accountability
• How to Conduct an Effective Performance Meeting
• The Keys to Setting Effective Performance Goals
Time Management
• The Causes of Many of Our Time Management Issues
• How to Organize and Prioritize Using the Urgent/Important Quadrant Model
• Time Management Hacks From the Best Time Managers
Conflict Resolution and Effectively Handling Difficult Conversations
• The Primary Causes of Conflict
• The Impact of Fear of Conflict and Why It Is So Prevalent in Credit Union Culture
• What to Avoid in Conflict Resolution
• What to Do in Conflict Resolution
• How to Handle Peer Conflict
• How to Have Difficult Conversations in an Effective Manner
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