Creating Lasting Relationships for Business Growth with Angel Shackleford * BCWA S7:E23

2023-08-29

From Cleaners to Friends Creating Lasting Relationships for Business Growth We clean your home as if it were our own, and we definitely do it right the first time as well. - Angel Shackleford You've been told that the key to success in the cleaning industry is simply providing a quality service. But despite your best efforts, you're still struggling to increase customer loyalty and generate word-of-mouth referrals. The pain of putting in all that hard work, only to see minimal results, can be ...

From Cleaners to Friends Creating Lasting Relationships for Business Growth

We clean your home as if it were our own, and we definitely do it right the first time as well. - Angel Shackleford

You've been told that the key to success in the cleaning industry is simply providing a quality service.

But despite your best efforts, you're still struggling to increase customer loyalty and generate word-of-mouth referrals.

The pain of putting in all that hard work, only to see minimal results, can be disheartening.

But what if I told you there's a more effective way to achieve these outcomes?

Meet Angel Shackleford, an inspirational entrepreneur who runs the unique and successful Buss Down Scrub Down Cleaning Services, BDSD.

Remodeling the cleaning game, Angel brings a fresh approach to the industry by ensuring her clients receive an extraordinarily deep clean.

Her strong bond with her clients comes from the personal connection and understanding she builds with each one of them.

Navigating life as a single mother of five, Angel has demonstrated resilience and strength in managing both her business and family.

Her cleaning work goes above and beyond; a reflection of her diligent and caring nature.

The key moments in this episode are:
00:00:00 - Introduction,

00:02:47 - Early Beginnings and Work Ethic,

00:04:39 - Challenges and Unique Experiences,

00:08:10 - Dealing with Storms and Last-Minute Calls,

00:11:28 - Starting Out and Building Relationships,

00:13:36 - The Importance of Family in a Business,

00:14:06 - The Challenges of the Commercial Cleaning Business,

00:15:12 - Transitioning into Retirement,

00:16:33 - Collaboration and Support in the Cleaning Industry,

00:20:11 - The Personal Side of the Cleaning Business,

00:27:42 - The Importance of Personality in Business,

00:29:12 - The Absence of a Website,

00:30:36 - The Value of Feedback,

00:32:03 - Selling the Experience,

00:36:09 - Angel's Personal Bucket List,