What is good service? A chat with Giuseppe’s SLO server Chloe Lane

A friend recently had dinner at Giuseppe’s Cucina Rustica in San Luis Obispo, a bustling and beloved local Italian eatery. Afterward, she texted me to say she’d had an interesting conversation with her server about the nature of tipping that might make for interesting fodder on this podcast. That server’s name is Chloe Lane, and she rather graciously agreed to come over to share her experiences despite never having met me or knowing much of anything about Consumed. We talked about tips: how important they are, how they ebb and flow with the seasons, and the kinds of people who tend to tip well. I also quizzed her on a couple of bizarre situations I’ve had in restaurants to see what she would do. My favorite quote from Chloe? “It’s hard when people won’t allow you to help them.” I found that extremely insightful for a young server. She clearly has a knack.