IAM1924 - Salon Owner Offers Full-Service to Multi-Cultural Clients

Why it was selected for "CBNation Architects":

In this episode, the guest is Roxanne Loveless, CEO of Jackson Harlow, a multicultural, LGBTQ+ inclusive, and full-service beauty lounge.

Key Points:

CEO Story: Roxanne started her career in the multi-million-dollar beauty industry, working her way up and achieving significant success. She eventually ventured into her own business by offering part-time eyelash extension services, later teaming up with her best friend to open a facility in the area. It evolved into a full-service beauty lounge under her sole management.

Business Service: Jackson Harlow is a multi-cultural salon that caters to men, women, and children of all hair textures. They offer a variety of services such as hair care, waxing, skincare, eyelash extensions, training, and mentoring.

Secret Sauce: Roxanne focuses on the human aspect of the business, helping clients while being aware of red flags and setting healthy boundaries.

CEO Hack: She relies on notes for organization, delegates responsibilities, listens to podcasts, and reads motivational books.

CEO Nugget: Roxanne shares that it's okay to make mistakes since every day is a learning experience.

CEO Defined: For Roxanne, being a CEO is about upholding the company's mission and values while giving back to the community.

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Previous Episode: https://iamceo.co/2022/10/01/iam1510-salon-owner-offers-full-service-to-multi-culture-clients/