JP Stallard on emotion design, service design and how to build strong customer relationships

On this episode; number 11, we have JP Stallard on the show, Co-founder of SOLV and was Samsung’s first interaction designer in Europe. He talks to us about designing towards emotions, personalities and service design. He also sheds light on how to build strong customer relationships even to the point of sharing with us practical presentation tips to CEO’s and key decision makers.

JP says: "Design doesn’t mean what it did ten, twenty, thirty years ago. It’s all about the context it sits within and the scope you have to do something."

I present to you, the very witty and very bearded, JP Stallard.

More on JP can be found on his instagram: @JohnStallard

More on SOLV here: solv.tv

And checkout one of JP's recent passion projects: ArtOfSportStore.com

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CreativeLive is the world’s largest live online education website. Head to CreativeLive.com/GiantThinkers to see what they have to offer and my top picks. Enter the coupon code GiantThinkers3 at the checkout for 25% off any CreativeLive design class. This code is valid until the 30th of November, 2015.