ITC Special Part 2A - Driving Insurance Innovation Through AI and Analytics with Sean Merat

How can AI enhance claims processing while maintaining the human element? This episode features Sean Merat, CEO of Owl.co, exploring the transformative potential of AI in claims management.

Sean explains how Owl.co’s AI-powered solutions reduce mundane tasks, enabling claims professionals to focus on high-value decisions while ensuring compliance and ethical considerations.

Key Insights:

• co’s approach to claims insights and automation.
• The importance of balancing automation with human judgment.
• Addressing compliance and ethical considerations in claims data.

Featured Conversations:

• [01:50] Sean’s journey into insurance technology.
• [03:34] Maintaining the human element in AI-driven decisions.
• [05:46] Ensuring compliance and ethical standards in claims processing.

Notable Quote: "Even though we're an AI company, we think that AI should be working on mundane aspects of day-to-day lives, but the decisioning should always be on the human." – Sean Merat

Resources:

• co: owl.co
• LinkedIn: Sean Merat

Explore how AI is reshaping claims management with Owl.co. Don’t forget to subscribe for future episodes.