S4 E10: Improving social care – one podcast at a time

Our final episode of the current series of the care exchange, we are joined by Zoe Fry OBE from the Outstanding Society.   

Hear Pia, Wendy and Zoe reflect on previous episodes and discuss lots of interesting topics including: 

• Different ways to train leaders and staff  

• Proactively preparing staff for CQC assessments   

• Having conversations about LGBTQ+