The voice of the consumer - Danijela Hlis

2023-10-10

At the heart of the aged care sector is the experiences and quality of life of older Australians. Unique to this sector is that governing bodies and leaders in the sector all share a common goal, to deliver high quality, safe and sustainable care. This podcast, will feature the voice of aged care consumers and advocates to hear about what person centred care really means and how governing bodies can lead organisations that embed the consumer at the heart of systems and processes. This episode ...

At the heart of the aged care sector is the experiences and quality of life of older Australians. Unique to this sector is that governing bodies and leaders in the sector all share a common goal, to deliver high quality, safe and sustainable care.
This podcast, will feature the voice of aged care consumers and advocates to hear about what person centred care really means and how governing bodies can lead organisations that embed the consumer at the heart of systems and processes.

This episode features Danijela Hlis who is a vocal advocate for the lives and care of people from culturally and linguistically diverse backgrounds in aged care. She shares her views on how governing bodies can foster inclusive culture at organisations to help create services that deliver safe and inclusive care to older people and their families.

Danijela is a member of the Council of Elders and is actively involved with the Centre for Cultural Diversity, Ethnic Communities Council of Queensland (ECCQ), the Older Persons Advocacy Network (OPAN), Federation of Ethnic Communities Councils of Australia (FECCA), is a Dementia Australia advocate and participates in dementia and aged care related research through universities, NARI and NHMRC.

To learn more or to sign up to the Governing for Reform in Aged Care program visit: https://gfr.agedcarequality.gov.au

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