Stop Turnover in Its Tracks with Stay Interviews and Retention Insights

In today’s tight labor market, keeping good employees is critical. That’s why a stay interview — a one-on-one conversation to assess your staffer’s comfort level, challenges, and career goals — can be a valuable tool. In this episode, Brenton Dalgliesh, a longtime HR consultant with Paychex HR Services, offers recommendations to help you set the stage for successful stay interviews. Hear how managers can maintain simple, sincere connections and communication with employees. And learn how HR technology like our Paychex Flex Retention Insights feature can help you assess which workers may be ready for this conversation, so that you can take a proactive approach to preventing turnover.

Topics include: 

0:17 - Brenton's HR background, value of stay interviews
1:37 - Employee retention is often a communication issue
2:59 - Anonymous surveys present challenges
3:59 - The value of a 1-on-1 personal conversation
5:31 - The need for connective check-ins BEFORE the 1-on-1
6:41 - How HCM technology can help improve employee retention
8:23 - Conveying value and respect to employees
9:53 - Employees expect and need a level of care
11:28 - Need for follow-through and accountability
11:52 - Retention Insights tool included in Paychex Flex for all clients

Resources:

How can HR managers work with employees to improve retention? Find best practices and guidance in our article at www.paychex.com/articles/hcm/employee-retention-hr-managers-work-together.

Need more details on how to hold a stay interview? Read our article at www.paychex.com/articles/human-resources/stay-interview-employee-retention.

DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.