How Will Emotional Intelligence Improve Your Bottom Line?

"We don't run a holiday camp" is the stupidest and most self-defeating thing investors and business leaders say when confronted with the challenge of improving their #EmotionalIntelligence (#EI) to improve employee engagement. What they don't understand is highly engaged employees are 4.3x more profitable than average employees and share value grows 2.93x faster.

Emotional intelligence isn't some hippy, tree huggy excuse to avoid hard work. It enables leaders to drive performance without any increase in headcount. It is free! But once they get past their own ignorance, they fear what it means for them. They have to become vulnerable and many are too brittle to handle that change. They have to care, which many are too selfish to do. And they have to put in a shitload of hard work, and many would rather blame their staff than exercise the necessary compassion and self-awareness to make these changes.

If you are one of those investors, owners or managers, you need to listen to this episode. If you work for a company with investors or leaders who fit the description, tag them on your way out of the business as you go and work for a more enlightened competitor ... then eat their lunch.

David can be contacted on Linkedin via linkedin.com/in/david-berkeley-76a7a023

 

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