OA 046: The Past, Present and Future of the Contact Centre in the Outsourcing Industry

Derek and Arnold discuss the past, present and future of the outsourcing industry within the contact centers and customer support area.

 

Resources

• https://outsourceaccelerator.com/podcast/episode46

 

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About Outsource Accelerator

Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.

Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.

 

About Derek Gallimore

Derek’s blend of extensive international business and travel experience means that outsourcing came relatively naturally to him. Derek has been in business for over 20 years, outsourcing for over seven years, and has lived in Manila, Philippines – the world’s outsourcing capital – for over five years.

Outsourcing is one of the biggest game-changing opportunities presenting both business, and the world today! Derek is passionate about spreading this message and encourages as many people to properly investigate the possibilities.

Book a call with the OA team now -> https://www.outsourceaccelerator.com/meet-consult/