Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
Business:Management
Episode page with transcript and more
Joining us for Episode #476 of the Lean Blog Interviews Podcast is Ken Pilone, who has more than 30 years experience in Organization Development in Government, Retail, Automotive, Distribution, and Aerospace.
He recently retired from Providence Health & Services, working most recently as the Senior Manager of Business Process Engineering at Providence Health & Services — a role that encompassed internal Lean consulting, including executive coaching, lean training, leadership development, and all functions typical of a lean promotion or PI/CI function.
He's now working as an independent coach.
He spent nearly 20 years with Toyota as Lean consultant within the company as well as with suppliers, vendors, partners, and community groups. He a co-creator of the University of Toyota at the company HQ. He led the work to adapt the Toyota Production System to non-production environments (warehousing, supply chain, HQ administration depts., sales, product distribution, dealer operations, etc. In addition, he led the Center for Lean Thinking.
Ken has a Masters's in Industrial Psychology and Organizational Development with his Toyota experience, Ken has developed specialties in Lean consulting in non-production environments, curriculum development and delivery, leadership, and management development coaching, Toyota problem-solving method training, and public speaking.
He's the author of Lean Leadership on a Napkin: An Executive's Guide to Lean Transformation in Three Proven Steps.
In today's episode, we discuss the application of Lean in healthcare and Ken's experience there… and more!
Questions, Notes, and Highlights:The podcast is sponsored by Stiles Associates, now in its 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more.
This podcast is part of the #LeanCommunicators network.
Jason Burt, on Being Coached by Toyota
Dr. Eric Dickson, a CEO's Perspective on Lean and Ever
Christoph Roser, His Grand Tour of Japanese Automakers
Mike Eisenberg, The Film “To Err is Human” and the Patient Safety Emergency
Bette Gardner and Jeff Heil, Friday Night at the ER
Marc Rouppe van der Voort, Lean in Dutch Healthcare
Katie Anderson on Lean Collaboration Within Healthcare and Beyond
Andrea Hardaway, Making Metrics Matter
Art Smalley, “Four Types of Problems”
Davis Balestracci on “Data Sanity”
Samuel Selay's Reflections on Lean
Mark Hamel on "Lean Math" and People, Too
Skip Steward on Deming, Wheeler, Metrics, and More
Karen Martin on "Clarity First" and More
Marcus Hammarberg, How Lean & Kanban...
Patricia Morrill, “The Perils of Uncoordinated Care”
Jamie Flinchbaugh Interviews Mark Graban
Bob Maurer, Ph.D. on "Mastering Fear"
Skip Steward & Brandon Brown, on TWI & Kata in Healthc
Audiobook Excerpt of "Measures of Success"