Our interview guest is Stefan Read, SVP of Engagements and Strategy Practice Lead at Jackman, who joins us to discuss their ongoing Human Insights Study and why it is important for retailers to have a complete view of their customers—including their motivations and reasons for action (or inaction). In news, we discuss how Walmart’s steady sales growth differs from other retailers (and how people are returning to their brick-and-mortar offerings) and how customers “trading up” may influence home improvement retailers going forward after Lowe’s and Home Depot both noted high-dollar sales ticking upward recently.
The Retail Focus Podcast is proud to partner with Quantum Metric to present this week’s show. Visit them at quantummetric.com/podoffer, promo code RETAILFOCUS, to see if your business qualifies to receive their “12 Days of Insights” offer. Restrictions apply.
Retail Focus 11/8/20 – Updating Retail Back-End Processes; Diving into Grocery-Anchored Centers
Retail Focus 11/1/20 – The State of Extended Warranties in Retail; Why Auto Parts Retail is Flourishing
Retail Focus 10/25/20 – CBRE’s U.S. Retail Holiday Trends Guide; Albertsons Slowly Catching Up
Retail Focus 10/21/20 – Deloitte’s Consumer Holiday Survey; The Container Store Enjoying Fall
Retail Focus 10/18/20 – Updating POS Systems to Meet Mobility Demands; Walgreens’ Front-Store Solid
Retail Focus 10/11/20 – Taking Pride in and Developing Retail Careers; Dollar General Introduces popshelf
Retail Focus 10/4/20 – Dynamics of Retail Grocery Coops, Bed Bath & Beyond Attracts a Younger Crowd
Retail Focus 9/27/20 – Direct-to-Consumer Retail from the Farm; Costco’s Seasonal Plans
Retail Focus 9/20/20 – Getting a Product on Store Shelves; Deloitte Releases Holiday Shopping Projections
Retail Focus 9/16/20 – Expanding Augmented Reality’s Reach in Retail; Walmart+ Launches
Retail Focus 9/13/20 – Summer Purchase Data & Impacts from Prime Day Shift; JCPenney’s Offer
Retail Focus 9/6/20 – Creating Effective C-Store Loyalty Programs; Duluth Trading Co. Beats Expectations
Retail Focus 9/3/20 – Developing a 3D Imaging Platform for Retailers; Michaels Bolsters Maker Proposition
Retail Focus 8/30/20 – Creating a Digital Trade Show; Dollar General Expanding Initiatives Quickly
Retail Focus 8/26/20 – How Technology Can Assist Retailers’ Inventory Decisions; Best Buy Thrives
Retail Focus 8/23/20 – The New Frontier of In-Store Audio; Home Improvement Retail Looking Superb
Retail Focus 8/19/20 – Retail Onboarding in a Pandemic; Grocery Outlet’s Deal Flow
Retail Focus 6/28/20 – Rite Aid’s Front-Store Boost; Dick’s Goes Off-Price
Retail Focus 6/21/20 – Kroger Earnings & Digital Trends; PPE Sales as a Brick-and-Mortar Concept
Retail Focus 6/14/20 – How Casey’s Fared in Pandemic Conditions; Retailers’ Inventory Conundrum
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