Navigating Industry Challenges: Working for the Needs of Members

In this episode of Insight, Ariel chats with Angela Madden, MPA, executive director of the Michigan Association of Ambulance Services (MAAS). Angela shares her career journey to becoming executive director, detailing the unique challenges of working in a small-staff association and being available 24/7 for her members. They discuss the significant hurdles EMS agencies in Michigan face, including financial struggles, lack of reimbursement, and difficulty in increasing salaries, and emphasize the importance of legislation to address these issues. Angela also gives us a glimpse into her intriguing hobby as a hot air balloon pilot.

 

MSAE Insight is produced by Association Briefings.