Stop Having Your Best People Do Everything: A Guide to Work Design | Lazy Leverage #31

Jon Matzner and Peter Lohmann break down the art and science of 'architecting the way work gets done' - a crucial skill for any business owner looking to scale. From handling employee resistance to identifying bottlenecks, learn how to design work systems that unlock growth while keeping your best people happy. Plus: sneaky tips for spotting AI responses in hiring, and game-changing iPhone features you didn't know existed.

 

Timestamps

(00:00) Intro and casual catch-up 

(04:15) Understanding "architecting the way work gets done" 

(11:40) The Henry Ford approach to work design 

(15:45) Why employees resist systems (and how to handle it) 

(21:43) Identifying and working with business bottlenecks

(26:50) The Korean spa button: A lesson in smart work design 

(27:58) Using accountability charts effectively 

(30:10) Tech tips: Gmail link copying and iPhone call recording 

(32:30) Clever hiring tip: Catching AI responses in job applications 

 

Stay connected for more insights and strategies by following

Jon: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@MatznerJon⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ on X and at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠lazyleverage.beehiiv.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Peter: ⁠@pslohmann⁠ on X and at peterlohmann.com