Innovation Unfolded: How to equitably connect citizens with digital public services

Innovation Unfolded is a Leading into Tomorrow mini-series exploring how innovation can unlock value across the public sector. In this episode, we look at how governments can connect citizens without leaving the disconnected behind. The answer: equality-centered design, AI technologies and a test-and-learn approach.

Joining host Tim Smith for the discussion are Karl Hoods CBE, a Group Chief Digital and Information Officer for the UK government, and Sheena Thompson, EY UK&I Digital and Emerging Technology Leader. 16 mins