The Lost Art of Customer Service

We've all had those encounters of great customer service that made you feel appreciated and eager to patronize a business again. Good service can keep you a long time customer and spread the word to all your friends and family. BUT unfortunately bad customer service does happen and when it does it can ruin your overall experience. Nothing seems worse than to encounter someone who is having a 'bad day' and decides to take it out on you. Customer service is every facet of our lives on a daily basis that it's importance can be easily overlooked and undervalued. Lets discuss why it should be revived and the number 1 goal for every business no matter how big or small.