The Importance of Customer Care with Jamie Railton

2025-06-01

In this episode of 'Inside the Rails,' hosts Simon Double from Solario Racing and Phil Boyle from BG Racing discuss their recent trip to Newbury races with last month's guests, Childwickbury Stud. Their guest, former jockey and current bloodstock consignor Jamie Railton, shares his journey into horse racing, his perspectives on syndication and shared ownership, and why he feels that everyone should focus on improving their customer's experience. The hosts also review recent racing events, including the Derby and Oaks trials, and preview the big races. Simon also adds to his...

In this episode of 'Inside the Rails,' hosts Simon Double from Solario Racing and Phil Boyle from BG Racing discuss their recent trip to Newbury races with last month's guests, Childwickbury Stud.

Their guest, former jockey and current bloodstock consignor Jamie Railton, shares his journey into horse racing, his perspectives on syndication and shared ownership, and why he feels that everyone should focus on improving their customer's experience.

The hosts also review recent racing events, including the Derby and Oaks trials, and preview the big races.

Simon also adds to his horses-to-follow list.

00:00 Welcome and Introductions

00:48 A Day at Newbury Races

04:07 Updates from BG Racing and Solario Racing

05:48 Racing Highlights, Previews and Horses To Follow

14:06 Special Guest: Jamie Railton

27:51 Concluding Thoughts and Farewell

Useful links mentioned in this episode:

www.solarioracing.com

www.bgracingsyndicates.co.uk

www.jamierailton.com