How Luxury Hotels Have Evolved During the Pandemic and What the Future Holds

Is business beginning to return in the luxury hotel space and does this vary by country? What is the most important feedback hotels are getting from guests coming to stay now? How can hoteliers and travel advisors communicate what is open and what is not available at a hotel or resort at the moment? And how can travel advisors help hotels today? Join moderator Peter Bates, president of Strategic Vision, Inc. with panelists Jonathan Raggett, managing director at Red Carnation Hotels Collection; Chris Hamaway, executive vice president and chief sales and marketing officer at Montage International; Andrea Filippi, vice president of global sales at Belmond; and Rick Harvey Lam, senior vice president of global luxury brand management for Accor. This discussion was originally broadcast as part of our Virtual Vacation Events-New Age of Luxury virtual show. 

If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel  or by searching for the podcast's title on Youtube.