Better Than Normal | The Empathic New Days
Customer Experience University - Winning Loyalty & Engagement One Customer at a Time

Better Than Normal | The Empathic New Days

2020-07-23
I used to use the word empathetic until a researcher in the field corrected me. She said, "'Empathetic is wrong and empathic is correct." She added, "There is nothing 'pathetic" about empathy. Henceforth, I'm in the empathic camp.   Now that's out of the way, let's look at how the world has gotten better thanks to an upsurge in empathy.   As you likely know, the word empathy comes from a German word that roughly translates as "feel into” and humans are hard-wired to feel into the emo...
View more
Comments (3)

More Episodes

All Episodes>>

Get this podcast on your phone, Free

Create Your Podcast In Minutes

  • Full-featured podcast site
  • Unlimited storage and bandwidth
  • Comprehensive podcast stats
  • Distribute to Apple Podcasts, Spotify, and more
  • Make money with your podcast
Get Started
It is Free