Building Effective Company Culture in 2024

In this episode of The TradeMarke podcast, join us as we talk to Mary Brewington, the Operations Manager at Calloway & Sons. Broadcasting live from the ServiceTitan Marketing for the Trades Summit, Mary shares her insights on running operations at a trade company in New Orleans.

Mary discusses the significant challenges and successes she's encountered in her role, particularly when it comes to building a supportive and effective company culture. She shares the importance of fostering trust within the team, adapting to cultural differences, and implementing processes that promote productivity and growth. Mary further highlights the lessons she's learned in her journey, from the need for regular meetings and effective communication channels to the ongoing efforts in refining processes and roles within the company.

Providing a fascinating perspective, Mary also explores the relation between operations and marketing within a company. She sheds light on her observations regarding marketing trends and their effect on revenues, underscoring the need to diligently monitor these movements. She shares her experience attending a trade event and how it has helped her understand what to look for in assessing marketing strategies. The conversation offers valuable tips and strategies for other professionals in the field.

Join us for this engaging episode and discover how Mary's experience can help your own professional journey in the trades and marketing. Don't forget to leave a review, share the episode, and stay connected with us on social media for more discussions like these!