The easiest action a leader can take when a team member isn’t performing well is to just let them go. But that can be a big mistake, especially when you have a high performer who has been going through a slump.
My guests on this edition of Quick Hits — Brandon Mahoney, co-founder of the start-up Launch Point Labs; Jim Tam, head of the Dallas office for Keystone Partners; and Coach MJ Tolan, entrepreneur and host of the “I’m Possible” podcast — all have extensive experience both as high performers and team leaders. They believe the best action to take is to ask questions and listen with empathy.
Maybe that person is just going through some personal issues. Maybe there’s a problem with how the team is organized that has kept them from feeling fully satisfied. Maybe their interests have moved on and would better suit the team in a different way.
Having that conversation will not only maintain goodwill within your organization, it might expose weak points to which you had been blind and allow a chance for everyone to improve. The best leaders know how to listen to their high performers and respond with creativity and empathy.
What would you do if someone on your team suddenly stop performing well?
Connect with the panelists:
Brandon Mahoney: https://www.linkedin.com/in/brandoncmahoney/
Jim Tam: https://www.linkedin.com/in/jimtam/
Coach M J Tolan: https://www.linkedin.com/in/motivationalspeakertolan/
Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/
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#highperformance #Empathy #Leadership