Ep 90: Communicating Effectively With a Remote Workforce feat. Jane Friddell

There have been many changes over the last few years, not the least of which are the channels we use for communication. And while there has been a proliferation of digital options, hard copy will never completely go away. In fact, as it becomes a subset of all communications, hard copy shipments become more important - and carry more weight - than ever before.

 In this episode of The Sourcing Hero podcast, Host Kelly Barner welcomes Jane Friddell. Jane is a Vertical Market Manager at Pitney Bowes, a tech company best known for its postage meters and other mailing equipment and services.   

In this conversation, Jane talks about some of the changes she has observed - some of which are likely to last while others fade:

• The biggest communications challenges companies needed to overcome as their workforces went - and in some cases stayed - remote
• Which new communications practices/habits will fade away and which are here to stay
• The challenges that exist for workers that have to communicate in hard copy with companies, customers, and suppliers
• The importance of hard copy tracking and audit capabilities in a data-driven world