What Can You Learn from 100,000 Senior Living Mystery Shops? A Lot! Julie Talks With Mike Miller

Julie Podewitz, CEO & Founder of Grow Your Occupancy, recently talked with Mike Miller, President and CEO of Primo Solutions, LLC, about his insights into the senior living industry.

Since founding Primo Solutions 18 years ago, Mike and his team have conducted over 100,000 mystery shops and counting, giving him a unique perspective on what the industry can do better.