Successful UX Workshops feat. Christopher Nguyen

Today my guest is Christopher Nguyen, Design Leader, Facilitator, and System Thinker. Chris created the UX Playbook, a set of online self-teaching courses on UX career growth, portfolio, management, and user experience. Check this out, the link is in the description.

In this episode, we’re talking about UX workshops. When they are most useful, how to deal with tough participants (Chris calls them “troublemakers”), and what are the key ingredients of an effective workshop?

 

Useful links:

UX Playbook by Chris

Chris on LinkedIn

10 Tips and Trick on Workshops:

1. Ask questions, write stuff down, and keep the timelimit.
2. Ensure participants are committed.
3. Use fake confidence if you don't have a real one yet.
4. Provide help; a facilitator's role is to be helpful.
5. Infuse energy; maintain an energetic demeanor.
6. Schedule regular breaks.
7. Practice as many times as possible and be proactive.
8. Don't take yourself too seriously.
9. Employ a "What? Why? How?" approach for each activity.
10. Gather feedback to understand areas for improvement and recognize positive aspects.

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