553: How to Scale Your Mortgage Business

In this episode, I'm going to share one of the mistakes I frequently observe brokers making when they aim to scale but find themselves unable to do so.

Because I didn't do this before, I once made a $6k mistake that cost me the client and the realtor.

This episode is a part of our customer journey training at BRX. I wanted to share it with you because I believe it's relevant to anyone serious about scaling their business.

I Love Mortgage Brokering is brought to you by Finmo. To learn more, visit: finmo.ca/ilmb

For more tips and tactics, follow me on Instagram: @scottpeckford 

I Love Mortgage Brokering: ilovemortgagebrokering.com 

Find out more about what Scott is doing at BRX Mortgage: whybrx.com

 

Today, we will learn the transformative power of checklists in the mortgage industry and discover how this simple tool can prevent costly mistakes and replicate the consistent success of businesses like Starbucks. Explore the crucial role checklists play in high-stakes industries such as healthcare and aviation, and how to apply these lessons to elevate your mortgage business. Whether you're looking to scale your operations or refine your service, this episode provides the strategies to ensure your brokerage thrives with excellence.

 

Key talking points from this episode:

• How simple tools like checklists can help mortgage brokers scale their business while maintaining high service standards.
• The parallels between the mortgage industry and other high-stakes fields like healthcare and aviation.
• The concept of the "Starbucks secret," which is the ability to deliver a consistent and replicable service through structured processes.
• Seeking out those solutions, learning from others, and share insights through platforms like Instagram