#CEA2020: Celebrating Excellence in Service

[183] This episode is dedicated to the hard-working, busy salon professionals. The ones who commit each day of their professional lives to make their clients look and feel amazing. It aims to celebrate excellence in service, how much salons care for their clients, and how hard they work to gain an excellent reputation.

Featuring feel-good stories, reflections, and tips from Phorest Client Experience Award recipients in both the UK and the US, we hope to make you smile, perhaps even pick up the phone and check-in on some of those wonderful clients of yours who always seem to make your day shine brighter.

More specifically, you’ll first hear from Robbie Ellis, Sales Director at the Beauty Temple Group, Sophie Hare, Owner of HARE, and Beauty — both in the UK. Following suit, you’ll hear from Cynthia Perry, Owner of Cynergy Color Bar, Marcia Mehrali, Owner of Beneath The Surface Spa and Heather Spath, Owner of Mod Hair Color Salon & Beauty Store — all three in the US.

Links:

Watch the UK/IE “Back On Track” webinar on-demand: https://bit.ly/3e5oBiJ

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This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. 

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Read the transcript, or click here to learn more about Phorest Salon Software.