Bill Eddy - Inside the Mediation Room Episode #2

This is the second episode of Michael and Karen Aurit's video podcast "Inside The Mediation Room," devoted to hearing stories and insights from some of the world's most experienced mediators and dispute resolvers. In this episode their guest is Bill Eddy, LCSW, Esq., who developed the high conflict personality theory to explain the driving forces behind people who present the most challenging behaviors. He is an expert on managing disputes involving high conflict situations and 5 high conflict personality types, including a subset of those with narcissistic, borderline, antisocial, histrionic, and paranoid personality disorders. He has trained over 200,000 professionals in 10 countries on understanding and managing high conflict disputes.