How do you define leadership? This week on The Smarketing Show, Mary-Ann Massad — a best-selling author and Founder & CEO of IT management consulting and managed services firm The Knowsys Group — joins Melissa to discuss being a leader as a woman in the technology industry. Tune in to find out how Massad has been successful in managing over 3 decades worth of economic ups and downs and to learn 3 turnkey ways today’s leaders can inspire change within their organizations.