This podcast discusses crisis intervention, focusing on the natural restorative process of systems and the limitations of crisis counseling. It emphasizes the importance of "environmental manipulation" or external controls to manage crises, particularly in power struggles. David G. Markham, LCSWR highlights the role of incentives in conflict resolution and the necessity of a safe, structured environment for productive discussions, advocating against "cancel culture" and promoting differentiated leadership. The email uses examples from various fields, including behavioral economics and family systems theory, to support its points. Ultimately, Markhamr stresses the importance of creating a supportive space for professional growth and development.