In the emergency room, the spouse of a drug-seeker verbally threatens the physician who refuses to provide opioids. A nurse endures a physical assault and wants to leave the field. These true instances of workplace violence are all-too-common in health care, and today’s episode focuses on why violence is happening and the toll it takes on health care workers.
Guest speaker:Diana Scott, MHA, RN, CPHQPrincipal, Regulatory/AccreditationVizient
Moderator:Tomas Villanueva, DO, MBA, FACPE, SFHMPrincipal, Clinical Operations and...
In the emergency room, the spouse of a drug-seeker verbally threatens the physician who refuses to provide opioids. A nurse endures a physical assault and wants to leave the field. These true instances of workplace violence are all-too-common in health care, and today’s episode focuses on why violence is happening and the toll it takes on health care workers.
Guest speaker:
Diana Scott, MHA, RN, CPHQ
Principal, Regulatory/Accreditation
Vizient
Moderator:
Tomas Villanueva, DO, MBA, FACPE, SFHM
Principal, Clinical Operations and Quality
Vizient
Show Notes:
[01:01] Defining workplace violence
[02:18] Four categories of violence
[03:25] Seriousness of the problem – deaths from violence in health care
[04:25] Universal experience among health care workers
[05:43] A lack of reporting
[06:57] Building awareness
[07:50] Portrayal in entertainment
[08:42] Consequences
Links | Resources:
To contact Modern Practice: modernpracticepodcast@vizientinc.com
Diana Scott’s email: diana.scott@vizientinc.com
Fact sheet: Health Care Workplace Violence and Intimidation (AHA) Click Here
Navigating the hazard of rising violence in health care facilities (Reuters) Click Here
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