Top tips for managing care teams with guest Dr Stavros Orfanos, PsychWorks Associates psychologist

Today I'm talking to Stavros about the lessons for case managers from his research into group processes: how groups work; optimizing teams to ensure engagement; monitoring conflict and avoidance; being proactive; what to do when groups break down, and when to bring in help.

Guest: Dr Stavros Orfanos

Presenter: Dr Shabnam Berry-Khan

Editor: Emily Crosby Media