In this episode, Andrea Butler interviews Lauren (Carroll) Mandel about applying skills and competencies to performance management. Lauren is the Director of People Operations at Tread.
Key takeaways from this episode:
- Most companies have moved away from the annual performance review towards regular performance feedback in the form of one-on-ones or more frequent reviews.
- The best feedback is timely feedback. For example, providing feedback after a project ends, or after a sales call, or after some other performance event.
- Three competencies that are critical for successful performance right now are communication, coachability, and adaptability.