Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
Business:Management
NHS England, Author of "Making Data Count"
Notes and links: https://www.leanblog.org/413
My guest for Episode #413 of the Lean Blog Interviews podcast is Samantha Riley, the Deputy Director of Intensive Support for NHS England and Improvement. Sam is the author of an amazing publication called “Making Data Count,” which you can read and experience freely online.
Sam and I are “Twitter buddies,” as she said and I follow and enjoy her tweets, especially those using the hashtag #PlotTheDots. We are both users and teachers of (and advocates for) the use of Statistical Process Control charts (aka XmR Charts or Process Behavior Charts) as taught by the statistician Don Wheeler.
Topics, questions, and links related to today's episode include:
Spuddling: To make a lot of fuss about trivial things, as if it were important.
The podcast is sponsored by Stiles Associates, now in their 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more.
This podcast is part of the #LeanCommunicators network.
Christoph Roser, His Grand Tour of Japanese Automakers
Mike Eisenberg, The Film “To Err is Human” and the Patient Safety Emergency
Bette Gardner and Jeff Heil, Friday Night at the ER
Marc Rouppe van der Voort, Lean in Dutch Healthcare
Katie Anderson on Lean Collaboration Within Healthcare and Beyond
Andrea Hardaway, Making Metrics Matter
Art Smalley, “Four Types of Problems”
Davis Balestracci on “Data Sanity”
Samuel Selay's Reflections on Lean
Mark Hamel on "Lean Math" and People, Too
Skip Steward on Deming, Wheeler, Metrics, and More
Karen Martin on "Clarity First" and More
Marcus Hammarberg, How Lean & Kanban...
Patricia Morrill, “The Perils of Uncoordinated Care”
Jamie Flinchbaugh Interviews Mark Graban
Bob Maurer, Ph.D. on "Mastering Fear"
Skip Steward & Brandon Brown, on TWI & Kata in Healthc
Audiobook Excerpt of "Measures of Success"
Jeff Hunter on "Patient-Centered Strategy"
Jess Orr, Lessons from Toyota and Beyond