Hey folks, Dino Skerlos here with Beyond the Founder Phase! In this episode, I chat with my friend and client Dave Brown, founder of Nuvo Solutions, about revolutionizing mobility and telematics for field service companies. We dive into his wild journey from bartending to building a thriving business helping HVAC, plumbing, and pest control pros manage devices and GPS efficiently. Dave shares tips on cutting costs, solving real pain points, and why listening beats selling every time. Plus, we talk sales strategies, team building, and planning for growth. If you're in field services or just love...
Hey folks, Dino Skerlos here with Beyond the Founder Phase! In this episode, I chat with my friend and client Dave Brown, founder of Nuvo Solutions, about revolutionizing mobility and telematics for field service companies. We dive into his wild journey from bartending to building a thriving business helping HVAC, plumbing, and pest control pros manage devices and GPS efficiently. Dave shares tips on cutting costs, solving real pain points, and why listening beats selling every time. Plus, we talk sales strategies, team building, and planning for growth. If you're in field services or just love entrepreneurial stories, this one's packed with actionable advice—watch now, subscribe, and let's optimize your operations!
Guest Introduction:
I'm excited to have Dave Brown on the show—he's the president and founder of Nuvo Solutions, a mobility and telematics powerhouse out of Clayton, NC. With a sales background that kicked off after a life-changing moment as a bartender, Dave's spent nearly a decade helping field service companies like HVAC and pest control outfits streamline their tech, cut costs, and keep fleets running smoothly. He's a problem-solver at heart, and his insights are gold for anyone scaling a business.
Key Takeaways:
- Listen first, sell later: Dave nailed it—true sales is about solving problems, not pushing products; ask why they hate something to uncover the real issue.
- Manage costs as you scale: Field tech gets expensive fast—focus on transparent pricing and the right carriers to avoid creeping bills.
- Plan for the long haul: Know your 18-36 month goals; don't deploy devices without aligning them to your software and growth strategy.
- Build a team that fits: Hire for cultural alignment over skills—skills can be taught, but attitude and fit make or break your company.
- Be an advocate: Differentiate by being a true partner, not just a vendor; transparency builds lasting relationships.
- Embrace objections: They're a sign of serious conversation—use them to deepen understanding and close deals.
Chapter Markers:
0:00 Intro
0:27 Guest Introduction
0:55 Career Journey to Nuvo
5:48 Solving Field Service Problems
7:50 Common Challenges in Field Tech
8:28 Differentiating Nuvo as an Advocate
10:32 Sales Approach and Listening
16:17 Building a Sales Team
20:15 Leadership Lessons
23:32 AI in Sales and Operations
28:39 Handling Objections
32:16 Consultant Advice for Customers
36:43 Closing
Keywords:
Dino Skerlos, Dave Brown, It Comes Down To This, Nuvo Solutions, mobility management, telematics, field service technology, GPS tracking, HVAC business, pest control, sales strategies, fleet optimization, entrepreneurial journey, cost management, team building
Pull Quotes:
- “Dave hit the nail on the head: ‘Sales isn’t about pushing—it's solving problems and building relationships that last.’”
- “Loved this from Dave: ‘If you don’t have a plan for the next 18-36 months, you’re just winging it—and that’s a recipe for chaos in field tech.’”
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