Should I make a cup of tea for my cleaner?

In this episode of 'Confessions of a Cleaning Business Owner', Louise and Diane discuss essential tips for clients to enhance their cleaning experience. They cover topics such as the importance of tidying up before cleaners arrive, realistic expectations regarding cleaning time, effective communication, and the significance of tipping during the holiday season. The conversation also touches on managing pets, the etiquette of offering drinks, and the need for clear access to homes. Ultimately, the episode aims to foster a better understanding between clients and cleaners, ensuring a smoother and more efficient cleaning process.

 

takeaways

• Clients should tidy up but not clean before cleaners arrive.
• Paying on time is crucial for cleaners' livelihoods.
• Realistic expectations about cleaning time are essential.
• Leave clear notes for cleaners to improve communication.
• Tipping at Christmas is appreciated and encouraged.
• Clients should manage pets to avoid complications during cleaning.
• Offering a cup of tea is acceptable, but cleaners shouldn't make it.
• Maintaining a comfortable environment is important for cleaners.
• Providing access to homes via keys or lock boxes is beneficial.
• Recommending cleaners to others helps support their business.