MSPs have been using contracts for many years to structure and codify their managed services relationships with clients. One of the tools MSPs have been using quite effectively in the last 10-15 years is the master service agreement (MSA).
As MSAs have been more frequently employed in managed services relationships, there is undeniable change occurring in the MSP profession and specifically how MSA are being implemented during the sales process. MSP use of quoting tools, proposal generation, and obtaining signatures, are all forcing change within the sales process, ultimately challenging how we use MSAs.
Today's MSP Zone guest is Rob Scott, lawyer and partner with Scott & Scott LLP, a Texas based law firm specializing in cloud and managed services law, among other areas. Rob presents a new model for utilizing MSAs for the modern day MSP. One of the most significant changes to the MSA and how it is used by MSPs is the practice of putting it online. MSP Zone discusses the risks and benefits of uploading your MSA, what needs to change in order to accomplish this goal, and how it could benefit your sales process.
MSP Zone Guest: Rob Scott, partner at Scott & Scott, LLP
The Customer Experience in Managed Services
The Role of the Individual in Fighting Cybercrime
CISA Guidance and Recession Impact on MSPs
Defining Hybrid Cloud in Managed Services
Ransomware -the MSP and SMB Perspective
Can you be secure and efficient as an MSP?
The Role of Backup in the Modern Day MSP
The Future of Cybersecurity Talent
A Sales Strategy for All MSPs
2022 ConnectWise MSP Threat Report
MSP Best Practices Series: Picking the Right Tools
MSP Best Practices Series: The Business Plan
The MSP Perspective on the Kaseya-Datto Deal
Are We Winning or Losing against Cybercrime
Analysis of Kaseya Acquisition of Datto
The MSP Compliance Officer
Finally, Some Good News on MSP Cyber Insurance
Peer Groups, Insurance, and MSP Growth
ConnectWise Talks Security
Why Standards Matter in Managed Services
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