Steve Higginbotham: Employee Engagement Starts From the Interview. Broken Interview, Broken Engagement!
Well, not the type of engagement you might be thinking of.
Engagement in the business sense. Employee engagement is the one critical element that leads to the success of your business! Which I believe starts from the first point of contact with your organization… yes before someone is hired!
“Not what you say, not what you do but how you make people feel.” - Maya Angelou
Steve Higginbotham is the Branch Manager of Volt Workforce Solutions. As an executive business partner and inclusive leader, Steve brings two decades’ of experience leading organizational transformations with leading companies. Changing the way Staffing Companies engage with their customers is vital. Having a deep connection with your business and an inclusive approach will continue to add value through a Total Talent Management partnership. Steve has expertise in Technical Recruiting, Business Development, Technology Consulting and Human Capital Solutions. He continues to deliver immense value to companies and business leaders through his strategic partnerships. Steve believes in a customer service approach for business success.
Steve has experience leading multiple types of organizations from Fortune 100, mid-market, private equity, & VC backed start-ups. In addition, Steve has developed 15 different divisions within eight different businesses while managing large business units & increasing enterprise accounts. His track record includes leading, coaching, mentoring and developing people into highly successful business leaders.
Steve has spent his career aligning business professionals with career opportunities. The value that he brings to companies identify with their strengths and opportunities for growth. Steve's experience coaching individuals helps improve communication. He has also conducted numerous presentations to board members and C-Level professionals with highly respected clients and industry associations.
A people oriented leader who drives business collaborative to maximize team performance while mentoring & coaching individuals through aligned approaches to achieve desired results.
What is engagement and why is it important? Engagement
Hiring managers - I want to hire the best talent, retain top talent
The company gave 3 hours of training, no orientation, on the job training.
3 sides of the engagement - Who’s responsibility is it these days
People leave quickly or they stay and are just there because of the paycheck
Belief in mission, vision values.
Outlining issues that you cannot control
Human Contact is the key
Steps to maximize engagement
Once they start:
Train your recruiters
Pick up the phone and call people!
Remember in engagement – how you make the candidate feel is more important – please be genuine in your approach, efforts and ensure timely and responsive feedback – always
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