In this episode of Bytes of Experience, Bo and Dana explore the cultural conflicts CIOs face in higher education—resistance to change, shared governance versus agility, misaligned priorities, reporting structures, security and innovation tensions, and uneven digital literacy.
They share examples from campus life, discuss strategies for turning conflict into opportunity through cultural change and storytelling, and present a day‑in‑the‑life profile of Dr. Abby Lee, a CIO balancing diplomacy, strategy, and rapid context switching.