In this episode of Serenity Now for Entrepreneurs, we chat about something that many companies have considered doing, but aren’t doing….firing a client.
This can be a tough topic but we believe its something every company should discuss – especially service providers.
When do you consider taking this step? Is there a point in time you know this could be a challenging client to work with? Are you seeing red flags?
We discuss our personal experiences as entrepreneurs and what systems our companies have in place. Peggy discusses this being an annual ritual that involves the team. Rita discusses what red flags look like for her company. Candace discusses alignment and on going evaluation of clients.
It’s not a subjective exercise, by any means. We also discuss what happens when a decision has been made. How do you fire a client?
There are a lot of entrepreneurs out there that may feel stuck or don’t know how to move on from certain clients in their roster. Take a listen and learn how some business veterans have done it so that it can give you insight and perhaps some serenity now!
