AI is everywhere but how can businesses actually use it in practical, meaningful ways? In this episode of The Hop Podcast, Matthew Taylor-Farrington speaks with Jamin Andrews from Conetix about the real-world applications of AI for small and medium-sized businesses. From using tools like ChatGPT and Microsoft Copilot to streamline emails and scheduling, to implementing AI-powered call handling that mimics human interaction, Jamin shares how businesses are saving time, improving efficiency, and even reducing costs through smart AI integration.