Communication Needs in the Conference Room (and Beyond) with Siobhan McCallum (season 3, episode 4)

In this episode, solicitor Siobhan McCallum (MSB) shares her experience of assisting clients with communication differences and difficulties in Family proceedings.

From holistically exploring each client's specific needs in order to identify any necessary support, to making thoughtful adjustments to meeting rooms, and working alongside intermediaries, Siobhan brings a wealth of experience to the discussion, and lots of practical suggestions for legal professionals working with clients who have communication difficulties (including how to arrange intermediary assistance for standalone conferences). 

• If you would like to learn more about Siobhan's client care system (nominated in the Innovation category at this year's Lexis Nexis Family Law Awards), please contact enquiries@msbsolicitors.co.uk.
  
  
• You can learn more about all aspects of working with a client who has communication needs via The Access Brief (Communicourt's free library of information and bite-sized guides, developed for legal professionals). 
  
  
• To find out more about Communicourt's CPD sessions for legal firms, visit www.communicourt.co.uk/freecpd