Unreservedly Sorry: The CrowdStrike Outage Saga

Join Theo and Juliette in this episode of "Apologies Accepted," where they delve into the world of public apologies by examining the recent massive global disruption caused by CrowdStrike. The cybersecurity company's defective software update led to a worldwide crash of Windows systems, affecting airlines, hospitals, banks, and more. CrowdStrike's CEO and other top executives issued swift apologies, but was it enough to regain trust?

Together, they explore the history of computer viruses, from the first conceptualization in 1948 to the rise of ransomware in the 21st century.

Tune in as they dissect CrowdStrike's apology, rate its effectiveness, and discuss the implications of such widespread technological failures. Plus, don't miss the latest "Apology Expected" segment featuring an influencer's on-air car crash mishap. All this and more in a thought-provoking and entertaining episode!