Episode 37 - The CX: Back To The Foundation
True Alignment®

Episode 37 - The CX: Back To The Foundation

2022-09-12
-THE CX: BACK TO THE FOUNDATION- Edgar and Ken often find leaders and organizations wanting to start in hot with culture, leadership, and management coaching, when they should really be looking to focus on the foundation. Customer experience, brand intention, and emotional driver for the customer is the foundation and should be the leading factors for culture and leadership. So as you listen today take a moment to see if you are still aligned with your foundation. The purpose of this podcast is to start the conversation around alignment, both in...
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