Leading by Influence: The Friendship Powering Change in Insurance with Shammi Dowla & Jennifer Nuest

In the Season 2 premiere, I speak with Shammi Dowla, Vice President of Risk and Industry Practices, and Jennifer Nuest, Senior Vice President and Transportation Practice Leader at AmWins, to explore their inspiring journeys in insurance and the incredible friendship that has fueled their professional collaboration. Shammi, with a background in chemistry and international relations, found her way into insurance, while Jennifer was drawn into the industry by the opportunity to work with a female hiring manager—a rare and empowering moment at the time. Their paths crossed when Jennifer joined AmWins, and Shammi’s warm welcome email on Jennifer’s first day marked the beginning of a fast friendship and dynamic partnership. Together, they lead with influence rather than authority, coaching teams and fostering collaboration to drive innovation and success.

We also dive into their shared commitment to empowering the next generation of insurance professionals. Shammi and Jennifer highlight the importance of spotlighting up-and-coming talent, providing thought leadership opportunities, and building confidence in those who may not yet see themselves as experts. Jennifer shares how her thoughtful approach to creating platforms for emerging voices—like the internal transportation summit—has reshaped the way their organization showcases expertise. Shammi emphasizes the value of diversity in perspectives and how intentionality in leadership can transform teams and outcomes. Through their dedication to coaching, collaboration, and elevating others, Shammi and Jennifer are shaping a more inclusive, innovative future for the insurance industry.