Trends in Australian parcel delivery

In this episode we discuss trends in Australian e-commerce parcel delivery, and what these trends mean for the Australia Post network – in particular LPOs. We cover:

• Parcel volume trends
• First-time delivery
• Competition in parcel delivery
• What Amazon might do in Australia
• Parcel lockers – including parcel lockers at LPOs
• The importance of tracking
• Customer-centric delivery options for e-commerce shoppers
• What Licensees can do

(Published September 2020.)