Summit Series Ep19: Guest Experience

We're kicking off year three of the Summit Series with a discussion on the guest experience with mentors Brad Wilson, general manager of Bogus Basin, Id., Carolyn Crowley Stimpson, COO of Wachusett Mountain Resort, Mass., and David Perry, executive vice president of Alterra Mountain Company. Follow along with our special six-episode run here on PodSAM and in the pages of SAM Magazine. 

This episode is supported by MountainGuard and Mountain Travel Symposium. 

The PodSAM theme music is by Breakmaster Cylinder.

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