Applying Skills and Competencies to Hiring and Onboarding - with Cerys Cook

In this episode, Dan van der Werf interviews Cerys Cook about applying skills and competencies to hiring and onboarding. 

The key takeaway from this episode:

• Two competencies that are critical for most roles right now are growth mindset and emotional intelligence skills, particularly self-awareness and empathy.

• Roles evolve, and so do the expectations of them. As a result, it’s important to restructure and redefine roles to clearly articulate the role requirements and outcomes. This takes time to do upfront, but is so worth it in the end, because you can use them for a variety of talent applications, including hiring and onboarding.

• A full onboarding process should have a 30-day, 60-day, and 90-day plan that is directly linked to the requirements for the role. Onboarding is key to setting people up for success and retaining them!