Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
Business:Management
Healthcare leader, coach, and Kata Geek
https://www.leanblog.org/388
My guest for Episode #388 is my friend Michael Lombard. I first met Michael when he lived in the DFW area and first got into healthcare. He has been a Lean facilitator / coach in numerous healthcare organizations and has been a hospital CEO in Louisiana before taking his current role, again focusing on process improvement, at Kaiser Permanente in California.
Michael is doing a unique and, I think, groundbreaking keynote talk at the upcoming AME Virtual Conference. The session, which he invited me to moderate, is called "Striving together in a crisis: How improvement science can build resiliency in a crisis and perhaps even progress complex social issues." These crises include Covid-19, wildfires, and social injustice and unrest.
He will be incorporating videos by two physicians, Dr. Rita Ng and Dr. Carla Wicks and they will both be participating in the Q&A for this "conversation-style" keynote. Our podcast today is a preview of this session.
Michael and I also talk about how (and why) he got into healthcare and why the Toyota Kata methodology is so important to him.
Jason Burt, on Being Coached by Toyota
Dr. Eric Dickson, a CEO's Perspective on Lean and Ever
Christoph Roser, His Grand Tour of Japanese Automakers
Mike Eisenberg, The Film “To Err is Human” and the Patient Safety Emergency
Bette Gardner and Jeff Heil, Friday Night at the ER
Marc Rouppe van der Voort, Lean in Dutch Healthcare
Katie Anderson on Lean Collaboration Within Healthcare and Beyond
Andrea Hardaway, Making Metrics Matter
Art Smalley, “Four Types of Problems”
Davis Balestracci on “Data Sanity”
Samuel Selay's Reflections on Lean
Mark Hamel on "Lean Math" and People, Too
Skip Steward on Deming, Wheeler, Metrics, and More
Karen Martin on "Clarity First" and More
Marcus Hammarberg, How Lean & Kanban...
Patricia Morrill, “The Perils of Uncoordinated Care”
Jamie Flinchbaugh Interviews Mark Graban
Bob Maurer, Ph.D. on "Mastering Fear"
Skip Steward & Brandon Brown, on TWI & Kata in Healthc
Audiobook Excerpt of "Measures of Success"