IAM2483 - Mastering the Art of Polite Urgency

In this episode, Gresham Harkless reflects on reaching day 159 of his journey as a Franchise Broker, sharing powerful insights about growth, discipline, and staying committed through the long game. He introduces the concept of "polite urgency"—a balanced approach to driving action by being assertive without being aggressive. 

 

Gresham discusses how many people lose momentum by being passive or indecisive, and how simply following through, communicating promptly, and honoring commitments can set you apart in business.

 

Gresham also points out that strong customer service, like picking up the phone and replying to messages, can make a bigger impact than most realize, especially when combined with a solid product or service.

 

Despite feeling overwhelmed at times, he stresses the value of staying focused, taking consistent action, and treating each day as a step toward long-term goals.

• Blue Star Franchise: http://bluestarfranchise.com
• Browse the Franchise Inventory: https://bluestarfranchise.com/franchise
• Is franchising right for you? Check this out to see: http://bluestarfranchise.com/assessment
• Franchise CEO (A CBNation Site - coming soon) - http://franchiseceo.co

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